Terms and Conditions


Saturday Delivery
For your convenience, Saturday delivery can be arranged if weekday delivery is not suitable. Though FedEx provides this service to a vast majority of US cities, delivery in your area is subject to availability. One of our sales consultants will be glad to assist in verifying Saturday delivery in your area.

Shipping and Handling
All packages shipped from Gemco International are fully insured. For security purposes, signature is required for all FedEx deliveries, regardless of signature waivers you may have on file with FedEx.

Gemco International offers a 30-day return period for a full refund (minus any special requests), as long as everything is returned in its original condition and with all contents. Every loose diamond must be accompanied by its original diamond report and in resalable condition. Your account will be credited once the package has been received and reviewed by our gemologists. A 10% restocking fee may be added on diamonds and 15 – 20% fee on colored stones returned after 30 days.

Product Availability
All items listed on our website are subject to availability. If an item is out of stock, a sales consultant will personally and promptly contact you to help you search for a comparable item.

Product Pricing
Management makes every attempt to ensure that our expansive online catalog is as accurate and complete as possible. In the event an item is listed with an inaccurate description or incorrect price due to data-entry or system error, we reserve the right to correct any and all errors and cancel any orders placed for the item listed at the incorrect price or with the inaccurate description. Due to pricing fluctuations in the diamond market, our prices are subject to change without notice. Memos – Goods are available on memo consignment for 7 days.

Product Information and Images
Management has attempted to accurately depict the products offered on the site. However, because the depiction of a product is dependent on your computer monitor, we cannot guarantee that such depiction will be accurate. Products may appear larger or smaller than their actual size and colors will vary depending on your monitor. Some photographs have been enlarged to show detail. In accordance with industry standards and FTC regulations, total carat weight may vary +/- 0.05 carats from the stated weight.